Dignity, Safety And Quality

Your resident and their care is as important to us as it is to you

We have been providing professional, reliable and accurate medication management services to aged care residents across Melbourne for over 50 years.

We believe that the elderly and vulnerable deserve the best in pharmacy care.

Who Are We?

We are Melbourne’s leading Aged Care pharmacy medication management and delivery service.

We are a part of the Cura Health Group who also provide Hospital Pharmacy and Community Pharmacy services in Victoria.

What We Do

We are specialists in Aged Care medication management.

  • Clinically experienced and dedicated Aged Care pharmacy team, including visiting clinical pharmacists who specialise in geriatric medication management.
  • Personalised services focusing on improving medication administration safety, improving efficacy of medication reviews and reducing patient risks of medication misadventure.
  • On-call pharmacist service available 24 hours a day.
  • Dedicated Quality team to oversee Quality Use of Medicines (QUM), Residential Medication Management Review (RMMR) and clinical intervention programs.
  • Clinical reports and educational resources on drug usage to support development of medication safety policies and procedures.

We Visit You

Our specialist aged care clinical pharmacists visit facilities routinely to support your health care team and residents.

We understand the importance of meeting and collaborating regularly with your health care team to ensure quality use of medicines through scheduled clinical reviews. Our team of visiting aged care pharmacists are focused on improving clinical outcomes, reducing preventable medication incidents and enhancing your residents well-being through better health outcomes. Regular visits are part of our commitment to ensuring the elderly and vulnerable receive dignified pharmacy care at all times.

What We Do

We bring dignified pharmacy care to the elderly and vulnerable

Accuracy and Quality

State-of-the-art automation equipment to deliver the best accuracy rates in the industry for dispensing, checking and packing medications.

Responsive

  • Daily delivery including urgent deliveries to support clinical emergencies.
  • Same day response to changes in patient medication profiles for orders received prior to cut-off times.

Medication Management

  • Comprehensive DAA packing services, capable of delivering unit and multi-dose packages in blister and sachet formats.
  • Support your residents through our prescription management system that operates with your existing IT platforms.

Advanced Clinical Care

With our experience in hospital care, we bring advanced clinical care to your residents and comprehensive reporting to industry standards.

Accuracy with Automation

We have state-of-the-art automation equipment, delivering the best accuracy rates in the industry for dispensing, checking and packing of medications.

Why Choose Us

With us as your trusted quality pharmacy partner:

Hospital Pharmacy Experience

Bring a professional hospital pharmacy experience into your aged care facilities.

Visiting Specialist Aged Care Pharmacists

Access our visiting specialist aged care pharmacists to improve clinical outcomes and resident/patient wellbeing.

Reduce Preventable Medication Incidents

Significantly reduce medication risk and improve quality use of medicines through our clinical reporting package.

Support Multiple IT platforms

Support your residents’ medication supply by using our prescription management system that operates with your existing IT platforms and reduces administrative burden.

Dignified Pharmacy Care

Collaborate with our team to ensure the elderly and vulnerable receive dignified pharmacy care at all times.

Our Team

- Samson Chan
Cura Partner
B. Pharm, Grad. Dip. Health Services Management, MPS, MAIPM, MSHPA
Sam is currently one of the managing partners of Cura Health Pharmacy. Sam has over 30 years extensive professional experience in both community and hospital pharmacies. He is currently a Director of Pharmacy for various private hospital pharmacies and is passionate about providing quality care across all facets of health care. He has a special interest in understanding and developing pharmacy practices in oncology and the aged care sector. In addition, Sam holds various positions on Medication Advisory Committees and is the non-executive director for a leading charitable organisation. He is actively involved in fund raising activities and is driven to improving health and opportunities for his local community. In his spare time, Sam enjoys playing golf, running, walking his dog and travelling the world with his wife and two daughters.
- John Hung
Cura Partner
B. Pharm, MPS, MAIPM
John is currently one of the two managing partners of Cura Health Aged Care Pharmacy. John co-founded Cura Health Aged Care Pharmacy with Sam Chan over 12 years ago (2009). What started as a service provider to local residential aged care centres has grown into one of the largest and most respected aged care pharmacy providers in Victoria. More broadly, John commenced his career in pharmacy in [1976 ]. His profession spans over 45 years and includes a deep understanding of community pharmacy, private hospital pharmacy and aged care pharmacy. His experience covers general management, retail and business operations, and has a particular focus on contract negotiation and customer service development. Throughout his career, John has also built up a strong network of professional and personal contacts at all levels of the pharmaceutical industry. When John is not working, you will find him on the golf course or entertaining his grandchildren.
- Nicholas Kollios
Client Services Manager
B. Pharm
Nicholas is a qualified pharmacist with years of experience working in Aged Care and Customer Service. He brings knowledge of Aged Care legislation and software solutions to Cura Health Pharmacy, and is experienced in dealing with client queries and issues, complaint resolution, attending MAC meetings and onboarding of new clients.

Be Your Best Self

We pride ourselves on building a diverse team and providing opportunities for everyone to contribute their talents and skills.

We support each other to continuously develop and grow in our professional and personal lives.

To bring our vision to life, we commit to bringing the best version of ourselves to work every day.

Our Values

At Cura, we pride ourselves on ensuring the elderly and vulnerable receive the best in pharmacy care. To do this, we encourage our team members to live our values and we celebrate those who contribute to our culture and our company’s success through their positive behaviours and actions.

  • Accountable – we take responsibility for the work we do
  • Respectful – we show gratitude and give due credit
  • Collaborative – we believe in the power of the team and value ‘we’ over ‘me’
  • Honest – we uphold a culture of trust
  • Innovative – we create space for new ideas

Join Our Family

We have a wide variety of clinical, operational and business support roles based at Alphington, Victoria

Clinical
Pharmacists

Pharmacy
assistants

Dispensary
Technicians

Drivers

Stock
Controllers

Billing

All customer accounts and billing processes are managed by our dedicated Accounts team

All customer accounts and billing processes are managed by our friendly,
dedicated Accounts team. Do you need assistance? We are here to help.

Accounts/Billing Service
Monday to Friday: 9am – 5pm

We partner closely with pharmaceutical suppliers and wholesalers to bring
competitive prices and exclusive deals to our customers.

We offer free daily deliveries and packing for all pharmacy orders – 7 days
a week.

Easy Payment Options


  • Direct Debit


  • Internet Banking


  • Phone

    03 9474 8600


  • Cheque


  • In person
    or by mail

Testimonials

Dignified Care
Testimonials are short quotes from people who love partnering with Cura.
Professional Hospital Pharmacy Care
Testimonials are short quotes from people who love partnering with Cura.
Partnering with you
Testimonials are short quotes from people who love partnering with Cura or they could be short video clips.
Professional Hospital Pharmacy Care
Testimonials are short quotes from people who love partnering with Cura.

We bring dignified pharmacy care to the elderly and vulnerable

Contact Us

  • Clinical pharmacists
    on-call: 24/7

  • Residential Care Hours:

    Customer Service
    Mon to Fri: 8am to 8pm
    Sat & Sun: 8am to 8pm

  • Accounts/Billing Service

    Mon to Fri: 9am – 5pm

  • Retail Opening Hours:

    Mon to Fri: 9am – 5pm

Make an Enquiry

How can we help?

We are Melbourne’s leading Aged Care pharmacy medication management and delivery service

COVID-19

During these difficult times we are here to help our team members, customers and patients and have put in place the following:

Business Continuity Plans

Continuously reviewing and updating our Business Continuity Plans (BCP) to ensure we are prepared for a variety of potential scenarios.

COVIDSafe Response Plan

Implemented and updated appropriate COVID Safe Plans which include good hygiene practices, face mask protocols and education for team members to prevent the spread of the disease.

Cleaning and Sanitisation

Implemented additional cleaning and sanitisation of our sites, particiularly for high-contact areas and counters.

Continued Support

Support and service for our customers via phone, email and in store/on site, only when safe to do so, to reduce risk of exposure and transmission of COVID-19.

Screening Requirements

Site Visitors are restricted to those critical to ongoing business continuity and only admitted after meeting screening requirements. Visitors will be denied access if there is any COVID risk.

Providing Emotional Support

Continuing access to our Employee Assistance Program for team members and their families.